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About
Nok Air is the low-cost airline in Thailand which serves the largest number of domestic routes within Thailand. Although Thai Airways owns the second largest stake, Nok Air has been operating independently from Thai Airways. With a fleet size of 27, the airline serves an extensive network of 27 destinations around the world.
Alliance
Value Alliance is the first pan-regional low-cost carriers alliance which was formed in May 2016. The alliance is the fourth largest airline alliance in terms of passengers, flights, destinations, combined fleet and members. Nok Air allows customers to book flights with all 8 member carriers through each partner website and they collectively serve over 160 destinations, primarily in the Asia-Pacific region.
Awards and Accolades
Nok Air has been nominated;
Asia's Leading Low-Cost Airline 2019
Asia's Leading Low-Cost Airline Cabin Crew 2019
Asia's Leading Most Efficient Airline 2019
Asia's Leading Low-Cost Airline 2018
Asia's Leading Low-Cost Airline Cabin Crew 2018
Asia's Leading Most Efficient Airline 2018
Asia's Leading Low-Cost Airline 2017
Class of travel
Nok Air offers two travel seats;
Nok Premium Seat: The travel class allows for priority check-in, boarding and baggage with an array of choice in the onboard hot beverage menu along with seats with extra comfort.
Nok Happy Seat: Happy seat has a wide seat with access to basic amenities onboard.
Baggage Allowance
Passengers are allowed to carry on hand luggage which can weigh up to 7 kgs and one check-in baggage which weighs up to 20 - 30 kgs depending on the Fare Type. For additional luggage, charges are applicable. Please read more information about baggage policies <ahref="https://content.nokair.com/en/Journey-Planning/Baggage.aspx">here.
Frequent Flyer Programme
Royal Orchid Plus allows members to earn miles and avail exclusive services while flying with any of Thai and Royal Orchid Plus partners. Members can spend/redeem their miles in Thai, Star Alliance airline by upgrading seats and can also book hotels using miles.
In-flight services
Nok Air offers all passengers fine dining onboard with the uncompromised quality of Nok Air's food and beverages on board. All meals are specially prepared and all passengers are given the beautifully designed Nok water.
Check-in
Domestic Flights - Passengers can check-in 24 hrs to 45 minutes prior to the scheduled departure time.
International Flights - Passengers can only airport check-in 3 hrs to 60 minutes prior to the scheduled departure time
Onboard Support
Nok Air provides assistance for passengers with special needs. Wheelchairs, airport assistance during check in are provided by on ground staff. Passengers can choose a service that best suits their needs. Expectant mothers, parents of unaccompanied children, differently abled personals can read about the facilities here.
Refund & Cancellation
Passengers can cancel their booking either through
Nok Air sales’ offices or website. All cancellations are subject to a cancellation fee.
Address:
Rajanakarn Building 17th Floor, 3 South Sathon Road, Yannawa, Sathorn, Bangkok, Thailand
Reservations: 00 66 2 088 8955
Website:
www.nokair.com